Presently, Email remains one of the primary means of non-voice communication for businesses. HireKhan, a leading IT-BPO, provides cost-effective email support outsourcing services to companies and organizations for their various business, customer care and marketing activities.
If your organization is looking for customer loyalty, increased customer satisfaction and a competitive edge over competitors then your organization must be prompt in replying to email queries. Fast and accurate replies to emails can bring an increase in your business. You cannot see an increase in customer satisfaction, if you just send auto-responses and no follow-ups.
HireKhan can help you gain prospective customers and increased customer satisfaction by providing accurate answers to email queries. Outsourcing non voice support services to HireKhan can help you save on manpower and costs, while seeing an increase in your revenue.
Advantages of offshoring non voice support services to Us:
- High-quality and professional email support services at a cost-effective price
- Stringent quality control processes to ensure quality at every stage
- Fast and accurate replies to email queries on a 24x7x365 days basis
- Experienced, qualified and trained email support professionals
- Quick turnaround time
As with our other services, our Email Support Service is also flexible and scalable to accommodate your specific needs. We are able to swiftly scale up and down at a short notice to meet your seasonal peaks and troughs or unanticipated email volume due to technical failures. We provide you with regular reports and statistics you ask for. All our email specialists are given comprehensive training on soft skills and email etiquettes. They are trained on the majority of the modern email platforms.