An outbound call centre is one in which call centre agents make outbound calls to customers on behalf of a business or client. Calls made from the centre can include telemarketing, sales or fund-raising calls, as well as calls for contact list updating, surveys or verification services.
BPO Industry -
An Integral Part of Today’s Business Environment
Business Process outsourcing (BPO) is the delegation of an intensive business process to an outside service provider who owns administers and manages it according to a defined set of metrics. The need to cut costs and focus on core competencies has led to the emergence of outsourcing BPO services.
Business Process Outsourcing is an important component of Business Strategy of major organizations worldwide. BPO is positively related to the quest for more efficient organizational designs: cost reduction, productivity growth and innovative capabilities. Hence, BPO is important source for strategic advantage.
Your Partner in Customer Relations
As a Business Process Outsourcing Partner, HireKhan provides customer experiences, back office and front office operations for our clients.
However, we provide so much more than just Business Process Outsourcing. We are your partners in scale. We take the heavy burden of these tasks to allow you to focus on your core competencies and true innovation
Through brilliant people, innovative technology and operational excellence, HireKhans’ Business Process Outsourcing is the rocket fuel that helps power, support and guide our clients’ star ship
Our BPO Services Include:
An inbound call is one that a customer initiates to a call centre or contact centre. A help desk handles inbound calls as well, although calls may be made from employees rather than customers. A call centre may handle either inbound or outbound calls exclusively or might deal with a combination of the two
Web enabled refers to a product or service that can be used through, or in conjunction with, the World Wide Web. A Web- enabled product may be accessed through a Web browser or be able to connect to other Web-based applications in order to synchronize data.
Make Every Conversation Count
Our BPO Service Officers will have detailed discussion on your requirement and understand your needs in greater detail. We believe in more straight forward approach of telephonic, face to face / Skype Video call discussion. Waste no time.
Allocation of Projects starts almost instantly at HireKhan. Select the Category of BPO Service from the Menu above and book a time slot to talk to our Subject Matter Experts.
Why Outsource BPO Services to HireKhan?
As anything in business management, deciding to outsource is a strategic decision. However, companies usually think 'short term' and question why should they outsource if they could have someone in-house to take care of it all. To help you with that, we've come up with this brief list of reasons to outsource:
HireKhan offers a complete package of Outsourcing and HR Services ranging from Online Platform for Projects, BPO & Manpower to Online Background Verification Services, from Job Portal for Employers to Job Seeker App for the ones looking for opportunities. We call ourselves the ‘Amazon of HR & Outsourcing’.
Efficient Project Implementation and Management is the corner stone of a fast evolving Business & Technological world that we live in.
Business process outsourcing has evolved from its early 'sweat-shop' image to the status of a strategic differentiator in the global marketplace. BPO has changed the way the world does business
Clients can hire any resource of their choice online based on their budgets & the allocation of resources starts almost instantly.
Our online, one time paid lifetime valid employee background verification service will change the way recruitment is done
With refined Job Postings & Candidate Search Portal, get instant notifications of the interested candidates from a Security Guard to a CEO